Shoe care

Care for the things you use every day.

Start with the item that needs care. Send a photo or visit a counter and Shoo Lab will guide the next step.

Serving Brunei

A specialist brushing a black leather shoe with the bristles in contact with the material
Shoe care

What is covered

Items we can assess

  • Sneakers

    Everyday and performance pairs.

  • Leather and suede

    Pairs that need material-aware care.

  • Canvas and boots

    Daily footwear and heavier-use pairs.

  • Bags and accessories

    Everyday bags, handles, straps and trims.

  • Helmets

    Selected helmet shells, liners and straps that need an assessment first.

  • Gym gear

    Selected washable training gear and accessories.

  • Baby gear

    Selected stroller, carrier and fabric gear that can be assessed for safe care.

  • Specialty items

    Ask us when an unusual item needs a closer look.

How it works

A clear care path.

  1. Tell us about the item

    Send a photo or visit a Shoo Lab counter so the team can check material and condition.

  2. Confirm the right service

    The team checks the item and guides the next step.

  3. Drop off or request pickup

    Visit a counter or ask if pickup is available for your order.

  4. Track the order

    Use your order number to check the latest status.