Sneaker care

Sneaker care, from upper to sole.

Start with the pair and condition. Send a photo or visit our counter and we will guide the right care route.

Serving Brunei

A specialist wiping a cream suede sneaker with a soft cloth
Sneaker care

What is covered

Sneaker care starts here

  • Everyday sneaker care

    For pairs used often and ready for a refresh.

  • Light-colour pairs

    Share a photo so the team can assess the condition.

  • Material-sensitive pairs

    Let the team know about suede, leather or special finishes.

  • Soles and edges

    Point out the areas you are most concerned about.

  • Care add-ons

    Choose only when they match the service you need.

  • Special pairs

    Ask us about rare or limited-edition pairs before you send them in.

How it works

A clear care path.

  1. Share the pair details

    Send a photo or visit a Shoo Lab counter with the sneakers you want assessed.

  2. Confirm the care route

    The team checks the material and condition before confirming the right service.

  3. Drop off or request pickup

    Visit a counter or ask if pickup is available for your order.

  4. Track the order

    Use your order number to check the latest status.